Iva Beasley Estates Services Manager, Metropolitan Housing Trust
I would like to take this opportunity to thank you for the continuous excellent standard of service provided on the Roundshaw Estate.
Managing Directors reply - Dear Iva, thank you for your kind words. We have enjoyed making the gardens and grounds at Roundshaw something to be proud of. A wonderful community spirit is most evident at Roundshaw, my favourite times were when we supported the annual Fun-Day and gave away hanging baskets then refurbishing the gardens in the estate comunity centre and finally, presenting the junior school with strawberry plants where young eyes lit up at the thought of fresh strawberries. I can imagine every plant was checked very carefully on a daily basis for ripe fruit!
Beechmont House L&Q, cleaning compliment
I live in Beechmont Close. Your cleaners do an outstanding & excellent job they are very professional & friendly. It’s always cleaned properly plus smells fresh too.
Dates Personnel Comment
13.1.14 Anita & Alex Excellent
27.1.14 Anita Excellent
10.2.14 Anita & Andy Excellent
24.2.14 Anita & Leroy Excellent
Managing Directors reply - Thank you for highlighting the high standards of work our staff carry out. I will pass on your thanks to Anita and her colleagues.
Aylets Field Harlow, Essex
Hi there, I just wanted to express my particular gratitude to the gardener working in Aylets Field in Harlow on the morning of Monday 3rd August. He was a lawn and hedge trimmer and the work was especially professional in the surrounding area when I got home from work. Myself and my partner noticed it right away. I sincerely hope this reaches the gentleman's Superior. Many thanks.
Managing Directors reply.
Thank you for your kind works. I will pass on your appreciation to the team who look after Aylets Field. Your feedback is most important to us so please keep it coming!
Croydon Churches Housing Association Croydon
I would like thank all your staff for their efforts again this year, it does make a difference to work that we do and how we want to deliver a professional and responsive service to our residents.
Managing Directors reply - Thank you for highlighting the work our staff carry out on your behalf. I know that the teams who work with your Residents are very proud of the standards they achieve. I will pass on your thanks to each one of them.
Dowling House L&Q, cleaning compliment, 2015
Just wanted to share with you some great feedback from our L&Q Estate Manager at Dowling House, Belvedere; please see below.
"I and my residents at Dowling House are extremely pleased with all the work that our two gardeners do here. They are polite, obliging, respectful and extremely hard working. I never receive any complaints."
"Our two gardeners are Jerry and Dan."
Managing Directors reply - Wonderful, thank you for your kind words, I will thank Jerry and Dan on your behalf and present them with some refreshments that they can drink at home.
Gary Cross Tower Homes
I would just like to personally thank you and your teams for all the effort and dedication that you put in during the run up to the Audit Commission inspection. It really made a difference to our final result. I would also like to thank you personally for appreciating the huge importance that this inspection had for Tower and ensuring that your firm played its part in ensuring an excellent result for us.
Thanks once again Paul, we could not have done it without you.
Managing Directors reply - I was so proud when Tower achieved a three star inspection rating. A result that was very well deserved. Your appreciation for the small part we played in the audit is most welcome, thank you.